Settings, Edith, and Notifications
Swiftscore includes a built-in AI assistant, Edith, that you can chat with from anywhere in the app, along with an in-product notification system so you never miss an important update. This article covers both, along with where to find the calibration settings that shape how the AI talks about instruction.
If you're looking specifically for the settings that control how Swiftscore's AI scores evaluations and writes feedback, see AI Calibration.
Edith, your AI assistant
Edith is Swiftscore's built-in AI chat assistant. She lives in a panel on the right side of your screen and is available wherever you're working in the app — your dashboard, an evaluation, a teacher's profile, or anywhere else.
Opening and resizing Edith
Click the Edith icon to open her panel. By default it docks to the right side of the screen, but you can:
- Resize the panel by dragging its edge to make it wider or narrower.
- Expand to fullscreen for a larger workspace when you're having a longer conversation.
- Collapse it back down whenever you want more room for the rest of the app.
Edith stays open as you navigate, so you can keep a conversation going while you move between pages.
Chat history
Every conversation you have with Edith is saved automatically. In fullscreen mode, a history panel on the left lets you:
- Search past conversations.
- Browse your chats in chronological order.
- Pick up an earlier conversation right where you left off.
You don't need to do anything to save a conversation — it's persisted as you chat.
Talking to Edith
You can type your questions to Edith, or use voice input if you'd rather speak instead of type. As you chat:
- Edith's responses stream in as she generates them, rather than appearing all at once.
- Your draft messages are autosaved as you type, so you won't lose a question if you navigate away mid-thought.
- If your connection drops mid-response, Edith will let you know and help you recover the conversation rather than leaving you with a stuck or incomplete message.
Context-aware suggestions
Edith pays attention to what page you're on and offers suggested prompts relevant to what you're looking at, so you can quickly ask common questions without typing them out from scratch. Right now this contextual awareness is most complete on your dashboard, where Edith has the richest picture of what you're looking at — your school's data, current view, and any filters you have applied.
What you can ask Edith
Edith is designed to help with the kinds of questions that come up while you're evaluating, coaching, or reviewing data in Swiftscore — for example, asking about a teacher's recent evaluation history, getting help interpreting a trend, or asking her to explain a feature. She grounds her answers in your district's actual data and documentation where relevant, and cites her sources when she does.
Notifications
Swiftscore keeps you informed with an in-product notification bell, visible from anywhere in the app.
- A badge on the bell shows your unread count (capped at 99+) so you can tell at a glance whether anything's waiting for you.
- Clicking the bell opens a notification drawer listing your recent notifications.
- You can mark notifications as read individually, or mark everything as read at once.
Notifications appear in-product only — Swiftscore does not currently send push notifications to your phone or desktop outside the app.
AI Calibration
If you're a district or school administrator, you can shape how Swiftscore's AI writes feedback and scores evaluations — tone, length, focus areas, and which instructional frameworks it draws on — from Settings → AI Calibration, or through the guided calibration survey.
See AI Calibration for the full walkthrough of both options, including the nine-step calibration survey and the district-level override controls.